Hendrick Support & Service
Support Service:
The Hendrick companies stand behind their products and offer some of the best service in the industry. We strive to maintain excellent customer satisfaction and professionalism and that is what makes us a cut above the rest. We are an industry leader and have been for over 60 years because of the variety of machines that we offer and tailor to your business needs. From start to finish you can be assured that your Hendrick machine will provide exquisite detailed cutting and fabrication.
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Technical Support:
When your machine is down it can be really frustrating and that is where our talented, experienced and friendly support staff comes in. We provide friendly, professional and accurate support to our customers over the phone and in the field. In the instance that your machine needs to be serviced by one of our staff, we will send a technician out to help bring your productivity up to speed.
If you need service please call 978.741.3600 during our business hours: 8:30am – 5:00pm EST, Monday – Friday and one of our Technical Support staff will be happy to assist you with any problems or concerns that you may encounter.
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Parts:
Whether you need a part immediately or within a few days we are here to ensure that you get the part you need in the desired amount of time. We have a vast supply of parts on hand and process the shipments as quickly as possible so that means less waiting and down time for your company. Because we have numerous parts on hand our turn around times are one of the best in the industry getting you back on track as soon as possible.
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Tooling:
There is nothing more critical than having the proper tools to ensure your machine operates without any glitches and as safely as possible. You may contact our office for any of your tooling needs. Our staff is knowledgeable in all facets of tooling and will do their best to ensure you get the proper tools with safety and company productivity as our #1 priority.
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Leasing:
We offer an extensive array of leasing options. We understand that it is not always cost effective to go and buy a machine without over extending yourself or exhausting your line of credit so we offer leasing so you can get your machine to keep your companies productivity up and have peace of mind with repayment. We offer fast approval and financing on all our equipment .Please contact our office for more in depth details.
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